This website is operated by NARELY JEWELRY. Throughout this site, the terms “we,” “us,” and “our” refer to NARELY JEWELRY. NARELY JEWELRY offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

All orders placed on the narelyjewelry.com website are subject to these Terms and Conditions of Sale. By visiting this website and/or purchasing one of our products, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Sale," "Terms and Conditions of Sale and Use," "Terms"), including the additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms and Conditions of Sale and Use apply to all users of this website, including, but not limited to, users who browse the site, are vendors, customers, merchants, and/or contributors of content. These Terms and Conditions of Sale may be supplemented by specific terms and conditions, stated on the website, prior to any transaction with the Customer.

The general terms and conditions of sale apply exclusively to products shipped to customers both in France and internationally.

Please read these Terms and Conditions of Sale and Use carefully before accessing or using our website. By accessing or using any part of this website, you agree to be bound by these Terms and Conditions of Sale and Use. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any of the services offered on it. If these Terms and Conditions of Sale and Use are considered an offer, acceptance is expressly limited to these Terms and Conditions of Sale and Use.

The Customer declares having read and accepted the following provisions before placing an order for products by checking the box "I have read the terms and conditions and accept them without reservation." Consequently, placing an order on the website implies the Customer's full and unreserved acceptance of these terms and conditions.

ARTICLE 1: Purpose

All orders placed on the website “narelyjewelry.com” are subject to

to these General Terms and Conditions of Sale (GTC). All conditions of

order, shipping costs, delivery, exchange and return management

The items ordered by the customer are specified on the website.

NARELY JEWELRY reserves the right to adapt or modify its

Terms and conditions of sale at any time. In this case, the applicable terms and conditions

will be those carried out on the date of the order by the buyer. It will therefore be

It is preferable for the customer to refer to it before each order confirmation.

ARTICLE 2: GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time and for any reason.

You understand that your content (excluding your credit card information) may be transferred unencrypted and that this includes (a) transmissions over multiple networks; and (b) changes made to conform and adapt to the technical requirements of connecting networks or devices. Your credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, any use of the Service or access to the Service, or any contact on the website through which the Service is provided, without our express written permission.

The headings used in this agreement are included for convenience only and do not limit or otherwise affect these Terms.

ARTICLE 3. PRICE

Our product prices are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.

We will not be liable to you or any third party for any price changes, suspension or interruption of service; our product prices may be changed without notice.

The products sold on www.narelyjewelry.com are priced in euros, the currency in use in the company's territory. NARELY JEWELRY reserves the right to modify its prices at any time, it being understood, however, that the price listed in the catalog on the day the order is placed will be the only price applicable to the customer. The prices indicated do not include shipping and handling fees, which will be charged where applicable and specified to the customer before final confirmation of their order.

ARTICLE 4: PRODUCTS

The products and services offered are those listed on the NARELY JEWELRY website.

The descriptions and photographs of the products sold on the website are as accurate and true to life as possible. However, the colors, dimensions, textures, and other characteristics of the products may be altered by the screens or internet browsers used to view them.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. All product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited by law.

We do not guarantee that the quality of all products you have obtained or purchased will meet your expectations, nor that any errors in the Service will not be corrected.

ARTICLE 5: ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or from the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting you at the email address and/or billing address/phone number provided when the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate order and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please see our Return Policy.

ARTICLE 6: ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if the information available on this site is inaccurate, incomplete, or outdated. The content of this site is provided for general information purposes only and should not be your sole source of information for making decisions without first consulting more accurate, complete, and up-to-date sources. If you decide to rely on the content presented on this site, you do so at your own risk.

This site may contain some historical information. This historical information, by its very nature, is not current and is provided for reference purposes only. We reserve the right to modify the content of this site at any time, but we have no obligation to update the information on our site. You agree that it is your responsibility to monitor changes to our site.

ARTICLE 7: OPTIONAL TOOLS

We may provide you with access to third-party tools over which we have no monitoring, control, or influence.

You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, representations, or conditions of any kind and without any endorsement. We will have no liability whatsoever arising from or related to your use of these optional third-party tools.

If you use the optional tools offered on the site, you do so at your own risk and discretion, and you should review the terms under which these tools are offered by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features on our site (including new tools and resources). These new features and services will also be subject to these Terms and Conditions of Sale and Use.

ARTICLE 8: THIRD-PARTY RELATIONSHIPS

Some content, products, and services accessible through our Service may include elements from third parties.

Third-party links on this site may redirect you to third-party websites that are not affiliated with us. We are not obligated to review or evaluate their content or accuracy, nor do we warrant or assume any liability for the content or websites, or for any other content, products, or services from third-party sources.

We are not responsible for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions connected with these third-party websites. Please carefully review the policies and practices of these third parties and ensure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third parties themselves.

ARTICLE 9: USER COMMENTS, SUGGESTIONS AND OTHER PROPOSALS

If, at our request, you submit specific content (for example, to enter contests), or if, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "comments"), you grant us the right, at any time and without restriction, to edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are not and shall not be obligated (1) to maintain any comments in confidence; (2) to pay compensation to anyone for any comments provided; or (3) to respond to any comments.

We may, but are under no obligation to, monitor, modify, or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, abusive, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any intellectual property rights or these Terms and Conditions of Sale and Use.

You agree to post comments that do not violate the rights of third parties, including copyright, trademark, privacy, publicity, or other personal or proprietary rights. You also agree that your comments will not contain unlawful, defamatory, offensive, or obscene material, nor will they contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, impersonate any other person, or otherwise mislead us or any third party as to the origin of your comments. You are solely responsible for all comments you post and their accuracy. We assume no liability and accept no responsibility for any comments posted by you or any third party.

ARTICLE 10: PERSONAL INFORMATION

The submission of your personal information through our store is governed by our Privacy Policy. Click here to view our Privacy Policy.

ARTICLE 11: ERRORS, INACCURACIES AND OMISSIONS

Occasionally, our website or the Service may contain information with typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information, or even cancel orders if any information in the Service or on any related website is inaccurate, at any time without prior notice (including after you have submitted your order).

We are not obligated to update, amend, or clarify information displayed in the Service or on any related website, including but not limited to pricing information, except as required by law. No specific update or refresh date applied to the Service or any related website should be defined to indicate that all information offered in the Service or on any related website has been modified or updated.

ARTICLE 12: PROHIBITED USES

In addition to the other prohibitions set forth in the Terms of Use, you are prohibited from using the site or its content:

(a) for unlawful purposes; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any local ordinance or any international, federal, provincial, or state regulation, rule, or law; (d) to infringe upon or violate our intellectual property rights or those of others; (e) to harass, abuse, insult, injure, defame, slander, disparage, intimidate, or discriminate against anyone based on sex, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information;

(g) to upload or transmit viruses or any other type of malicious code that will or may be used to affect the functionality or operation of the Service or any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, hijack a domain, extort information, crawl, scrape, or scan the web; (j) for any obscene or immoral purpose; or (k) to disrupt or circumvent the security measures of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating these usage prohibitions.

ARTICLE 13: EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee, certify or represent in any way that your use of our Service will be uninterrupted, secure, timely or error-free.

We do not guarantee that the results that may be obtained by using the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without prior notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services provided to you through the Service are (unless expressly stated otherwise by us) provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, express or implied, including all implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

NARELY JEWELRY, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, and licensors shall in no event be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind whatsoever, including but not limited to loss of profits, revenue, savings, data, replacement costs, or any similar damages, whether in contract, tort (even negligence), strict liability, or otherwise, arising out of your use of any service or product from this Service, or for any other claim related in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind arising out of the use of the Service or any content (or product) posted, transmitted, or otherwise made available through the Service, even if you have been advised of the possibility that they occur. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability will be limited to the maximum extent permitted by law.

ARTICLE 14: COMPENSATION

You agree to indemnify, defend and hold harmless NARELY JEWELRY and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Use or the documents they incorporate by reference, or your violation of any laws or the rights of a third party.

ARTICLE 15: SEVERABILITY

In the event that any provision of these General Terms and Conditions of Sale and Use is deemed to be illegal, void or unenforceable, that provision may nevertheless be enforced to the fullest extent permitted by law, and the unenforceable portion shall be deemed to be severed from these General Terms and Conditions of Sale and Use, such severance not affecting the validity and enforceability of any other remaining provisions.

ARTICLE 16: TERMINATION

The obligations and responsibilities incurred by the parties prior to the termination date shall remain in effect after the termination of this agreement for all purposes.

These General Terms and Conditions of Sale and Use are effective at least until terminated by either you or us. You may terminate these General Terms and Conditions of Sale and Use at any time by notifying us that you no longer wish to use our Services, or when you cease using our website.

If we determine, in our sole discretion, that you have failed, or if we suspect that you have failed, to comply with the terms of these General Terms and Conditions of Sale and Use, we may also terminate this agreement at any time without prior notice to you and you will remain liable for all amounts due up to and including the date of termination, and/or we may deny you access to our Services (or any part thereof).

ARTICLE 17: ENTIRE AGREEMENT

Any failure by us to exercise or enforce any right or provision of these General Terms and Conditions of Sale and Use shall not constitute a waiver of such right or provision.

These General Terms and Conditions of Sale and Use or any other operating policies or rules that we post on this site or in relation to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, and supersede all prior and contemporaneous communications, proposals and agreements, whether oral or written, between you and us (including, but not limited to, any prior versions of the General Terms and Conditions of Sale and Use).

Any ambiguity in the interpretation of these General Terms and Conditions of Sale and Use shall not be construed against the drafting party.

ARTICLE 18: APPLICABLE LAW

These General Terms and Conditions of Sale and Use, as well as any other separate agreement through which we provide you with Services, will be governed by and construed in accordance with applicable laws.

ARTICLE 19: DISPUTE – CONSUMER MEDIATION

In the event of a dispute between the Client and the company, they will endeavor to resolve it amicably (the Client will send a written complaint to the professional or, if applicable, to the professional's Customer Relations Department).
In the absence of an amicable agreement or if the professional does not respond within a reasonable period of one (1) month, the consumer Client, as defined in Article L.133-4 of the Consumer Code, has the option of referring the matter free of charge, if a disagreement persists, to the competent mediator registered on the list of mediators established by the Consumer Mediation Evaluation and Control Commission pursuant to Article L.615-1 of the Consumer Code, namely:
The Professional Mediation Society
www.mediateur-consommation-smp.fr
24 rue Albert de Mun - 33000 Bordeaux

ARTICLE 20: CHANGES TO THE GENERAL TERMS AND CONDITIONS OF SALE AND USE

You can view the most recent version of the General Terms and Conditions of Sale and Use at any time on this page.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms and Conditions of Sale and Use by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these Terms and Conditions of Sale and Use constitutes acceptance of those changes.

ARTICLE 21: CONTACT INFORMATION

Questions regarding the Terms of Use should be sent to info@narelyjewelry.com .

ARTICLE 22: RETURNS

Non-professional buyers have a withdrawal period of fourteen (14) days for France and thirty (30) days for international orders from the date of receipt of their order to return the product to the seller for a refund without penalty, except for the initial shipping costs (note that the return shipping costs are the responsibility of the buyer).

NARELY JEWELRY asks customers to send an email to info@narelyjewelry.com, which will then send them a return form. Products must not have been worn, used, altered, washed, or damaged. For hygiene reasons, earrings are not eligible for return.
Products must be returned in their original, undamaged packaging.

NARELY JEWELRY reserves the right to refuse a refund for the returned Product if the aforementioned conditions are not met.

Return shipping costs are the sole responsibility of the customer.

REFUND
Once we have received and inspected the returned item, we will send you an email to confirm receipt. We will also inform you of our decision regarding the approval or rejection of your refund request.
If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.