Dispatch

All orders are shipped from France .

We process orders within 24 to 48 hours of the order date.

Free delivery from €60 for Metropolitan France
Free delivery from 100€ for International orders

SHIPPING SERVICES - France 

CARRIER: LA POSTE COLISSIMO
ESTIMATED DELIVERY TIME: 2 TO 4 WORKING DAYS
SHIPPING COSTS: €4.00

SHIPPING SERVICES - International

CARRIER: COLISSIMO INTERNATIONAL
ESTIMATED DELIVERY TIME: 5 TO 15 WORKING DAYS
SHIPPING COSTS: DEPENDS ON COUNTRY


INTERNATIONAL TAXES AND DUTIES


International customers (outside of France) are responsible for paying all applicable import duties, taxes and other fees as outlined by the local customs authority.

We are unable to provide you with an estimate of what these may be, if any. We recommend contacting your country's customs office for estimated fees and rates on packages from abroad.



PRE-ORDERS

For all pre-orders, please note that the "ship by" date is a guide only , and items may ship before or after this date.


If your order contains both in-stock and pre-order items, we will ship your entire order when the final item arrives. If you would like to receive the in-stock items first, please place your order under the separate orders section.

Note: We are not responsible for packages that go missing after delivery. Once your package has been declared delivered, we are no longer responsible.



If you have any further questions regarding our shipping policy, please feel free to email our customer service at info@narelyjewelry.com